System blocked after the latest update (ref#RVRBGO)

[jmnn]

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

How can we help?

· None of the above

Other options

· My Roon software won't start up

Describe the issue

Making the last actualization the system is blocked

Describe your network setup

Nucleus by roon

[noris]

Hello @jmnn ,

Welcome to the forum! Can you please confirm if performing a reboot of your Nucleus and Roon remote helps? Do you see the issue only on one Roon remote, or on multiple? I’ve activated diagnostics for your account, but I’m not seeing anything specifically related to the hang. Please note that due to the holiday season, we have several staff members out of office, so your patience until we reach your case again is greatly appreciated.