T&A MP3100HV G3 unable to connect to Roon (ref#WX8QUL)

Support
1

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your Roon Server by closing the Roon app in the taskbar or rebooting your Roon Server machine.

· No, the issue remains the same

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Prebuilt Branded Roon Server* (SonicTransporter, Innous, Merging...)

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

Unfortunately my T&A MP3100HV G3 does not connect to Roon. What can i do?????

Describe your network setup

FRITZ! Box 5590HI

2

This is the statement on the T+A Website: -

I am just a forum member and nothing to do with support.

3

Thank you for the information. I also read T&A’s statement. Since this is a bit older, I just wanted to find out how long such a certification takes, since there are already many certified devices from T&A.
Best regards
Thorsten

4

Hi @thorsten-kraus, not what you want to hear but Roon never comment on device certification timelines.

5

Do you indeed have a SonicTransporter? In that case, you may want to try to use the Squeezebox option to play your music over the network.
To do this:

  • install this app on your SonicTransporter: SonoreUPnP Bridge
  • in Roon, goto settings → setup, and activate Squeezebox support
  • now open the settings page of your SonicTransporter and click on Sonore UPnP settings. Under ‘available renderers’, you should see your T+A device.
  • in Roon, pick squeezebox as the zone to play music to, and you probably will hear music

Hope this helps…

6

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