Tagging unresponsive in Arc on Astell&Kern SP3000

I’ve used most of the versions of Arc on an Astell&Kern SP3000 and whilst most menus/actions have been responsive (and I experience no issues with other apps), the process of tagging tracks on the SP3000 is at best unresponsive (I have to wait 20 secs after, for instance, tapping ‘Add to Tag’, for the list of tags to appear, and another 20 secs when i choose a tag, etc) and at worst completely non responsive - nothing ever happens. Essentially I cannot at present use tagging in Arc and I’d like to be able to!

I’m wondering if others are experiencing such an issue with Arc, whether it be on an Astell&Kern DAP or otherwise, and what can be done.

Thanks

Nick

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