Well, I’ve been a Roon user for three years now so perhaps it’s not surprising that the shine has come off, the leather worn and the cushions gotten lumpier.
Partly that is due to operational aspects having become much worse recently - unavailable tracks (all but two in the current Robben Ford release), tracks skipping, taking ages to load . The great majority of which I can play direct in Qobuz, or import the links from there and start again. Why ?
I may be missing something, other than the odd marble, but playlists, genres and daily mixes have simply stultified. Perhaps I don’t understand the algorithms employed ? The genre list seems to encompass little more than just jazz, I’ve not seen a Roon curated playlist since I don’t know when and my daily mixes are just a regurgitation of the same few dozen tracks time and time again.
I want to discover NEW music, not just be presented with stuff Roon seems to think I’m only interested in.Qobuz is a little better - at least when it comes to playlist activity.
So, could this be my last few months with Roon ? New offerings are around ( Plex perhaps, at zero cost).
And don’t get me started on ARC - so unreliable and flaky it’s unusable without the mobile network coverage of a major city. So much for music on the move.
When was the ablum slated to be released, as this picture appears to be similar to albums scheduled to be released in the future, normally they give you a couple of teaser tracks, in this instance I see tracks 1 & 3 available for the top & bottom versions, with the middle version having all 8 tracks available.
95+ percent of the time, performance issues are related to your network/server. The exception being a bad firmware rollout. Check to make sure everything is up to date.
I´m at ten years next month. The thrill lives on. I hope whereever you might land the music continues to please.
10 th year already , started 5th August 2016 , nothing so far has persuaded me otherwise and I have looked at Plex, Audirvana , Jplay etc I am a “library / playback software junkie “
I’ve used Audirvana and J River, and Roon still is the best. I also have the house firmware app from Aurender, Lumin, NAIM, and Auralic. Roon still rules the roost.
Ah, didn’t spot the release date. Fair enough, although a more prominent ‘ alert’ may have been helpful. I’ll keep an eye out for similar happenings in future.
As for ‘do I want to leave’ ? I’ve ten months sub left so no, not yet. Just me wanting two things;
Hoping, probably in vain, that Roon sort themselves out ( as others have also hoped) and play a more active support role instead of trying to let forum users do so much of the heavy lifting. Things have gotten worse with even the basics recently. Problems have been logged by at least several others.
To understand why curated lists seem to be static or repetitive. Limited range of genres, no new Roon playlists, and Daily Mixes that just re-assemble the same tracks and artists. Yes I listen to those artists a lot, but I would also like to be presented with some new, less closely related music sometimes (I tend to use Qobuz for curated playlists).
How does the Daily Mix algorithm work - is it purely based on past listening history, or is there more to it ?
But thanks for the replies.
James_I
(The truth is out there but not necessarily here)
9
This type of statement is why people on other forums complain about this forum being a user-blaming group.
Sure, there are users who don’t have sufficient hardware to run what they’re doing. But let’s not be so quick to dismiss legitimate and reproduceable issues. There are and have been plenty.
mjw
(Father! Father! Resist not! Let us destroy the core! Set us free!)
11
To be fair, your recent support request has Roon involvement, with a [Ticket In] status, and affects many users. Your previous request was in 2023, and was automatically closed because you didn’t respond to Roon staff.
This is an unfair statement. I see no evidence of users being blamed for problems with Roon. However, connectivity is often the cause of playback issues whether this means Roon won’t load, shares can’t be accessed, or playback is interupted.
Whilst you, and others, do experience performance issues, complaining to no one in particular, rather than seeking official support, seems to me to be a futile exercise.
Rather than jumping on the back of other threads, why not ask the community (or support) to replicate your issue, which you raised in January 2025? Moreover, I can sympathize with you, as I have observed 100% CPU for no apparent reason (I’m also tracking this with Grafana.) Similar evidence helped resolve a Linux memory leak last year.
Some may disagree here, I think you will, but Arc for the last couple of months and for the time I used it, worked perfectly well. I’m a mobile engineer and travel in all types of areas in the UK with poor signal. Only a few times I had a hiccup, but with downloaded content it was fine.
Poor signal areas do affect Arc more so that PlexAmp or native apps, granted, but all fall foul time to time if solely streaming.
If it were a rare or isolated problem sure, get it logged. But when the same sort of issue keeps occurring, and across many users, there would seem to a systemic problem. In my case it certainly isn’t about network problems ( my network has been, and is, very stable).
Again today, a number of seemingly random tracks just had that blue light bouncing back and forth along the progress bar rather than playing. I never used to see this at all but now it’s quite common.
If these are Qobuz tracks, this is currently a known issue caused by Qobuz restructuring their servers, which doesn’t just affect a considerable number of Roon users, but also other players interfacing with Qobuz, and occasionally Qobuz‘s own apps. Roon Labs is working on this with Qobuz and the tracking thread is this one that is pinned to the top of the Support category of the forum:
My reply could be in its own thread, but I’m still getting my thoughts gathered. My yearly renewal is up, and I’ve been struggling too with whether I want to continue with Roon. While I appreciate the integration with other music services (Tidal, Qobuz, nugs), my main reason for using Roon is to manage my own locally stored music files. I really wish Roon would consider a lower-tier subscription for those of us that just want to play our own music files and don’t need ARC or service integration.
It’s not about being cheap but justifying one more subscription in a long list of video/music services my household is paying. I’m really struggling paying $150 a year to play my own music when I can do it for free through Plexamp or streaming apps (such as from WiiM and Eversolo). For just playing local files, the competition is catching up to Roon quickly, and one way of increasing subscribers would be by offering a lower-tier subscription.
