Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet connection (Netgear GS108 swithch, D-Link Dir-853 router connected to ISP box)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Lumin U1 Mini, Chord DAVE, USB connected
Description Of Issue
I cannot log back in Tidal. I get the following error message: “There was an error authorizing with Tidal: UnexpectedError. Please try again.” This happens after the web authorization is successful so it’s definitely a Roon issue.
Tidal works perfectly on my PC App and also via web.
This error happened after several attempts to recover the content of a Tidal playlist which suddenly disappeared.
I already tried:
Restarting the ROCK
Restarting Roon Server Software
Restarting the PC used to control playback
Deleting the content of the Cache folder in \rock\Data\RoonServer
Copying back its content in the Cache folder
I already spent 2 hours trying to fix this @support please help!
Hi @wklie , done all of them, but nothing changes. Exactly the same issue, the login is successful on the web but when I go back to Roon it gives me the error.
EDIT
The only part I don’t understand is how I can log out from Roon Core. I have a ROCK, I don’t log in from core, I log in from a Remote (My PC or my iPad). I logged out from both but nothing changes as mentioned.
@wklie
It worked! Thanks Peter!
Can I delete the old RAATServer folder now?
For the records the storage device on the ROCK is a Samsung 512GB 850 Pro 2.5-Inch SATA III Internal SSD (MZ-7KE512BW).
This is recommended by Intel in the NUC manual.