"there was an issue loading your database" Mac Mini

[Jeff_Joseph]

Room installed on a Mac Mini late 2012, running El Capitan. @support

Help!?

[Sloop_John_B (John B)]

A man of few words I see Jeff, but the more information the better.

Have a look here and perhaps consider giving some more details.

I'm having a problem with Roon -- how do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup. Describe The Issue When you start a thread in the #support category, make sure to include: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain button”,…

.sjb

[Jeff_Joseph]

It’s Roon Version 1.2 (build 165) stable 64 bit

Running on a mac mini 6,1 2.5ghz i5
16 GB memory installed.

I had successfully run on a MacBook Pro, but I decided to try it out in our listening room on the Mac Mini.

Had just installed the program and let it run, and then upon a restart the loading database error occurred.

Jeff

[Sloop_John_B (John B)]

Did you move the database over from the MacBook or from a backup?

If it’s a clean install, perhaps try to reinstall to see what happens.

.sjb

[Jeff_Joseph]

It was a clean install, and I tried to drag the Roon software in the applications folder and replace it, but the problem persists.

Jeff

[Sloop_John_B (John B)]

I’m no expert but it sounds like a corrupt database. Delete the folder Roon or Roon server from your hard drive and do a full install.

.sjb

[Jeff_Joseph]

I had to trash the roon folders in the Library as well. Now I’ve reinstalled and it is finding music!

thanks
Jeff