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Support
1

Roon Core
Innuos Zenith, all updates done

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Everything is connected to a Fritz Router, no Switches

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
Tidal runs without Roon well, but within Roon Tidal doesn‘t play anything, neither on a Linn Akurate nor on a MSM Premier; I already cleared the Roon cash and I also switched the core to a PC, I also logged out from Tidal, what needs to be done ?

3

reseting the Fritzbox leads to an additional message: too many failures

5

Hello @Joachim_Hilt, and thanks for your report! If your core is still on the PC, do you have issues playing to system output? What if you lower streaming quality under “Settings>Services>TIDAL”? Lastly, any issues playing local content? Let me know, thanks!

6

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