Tida login not working after Roon Update

[jaguone]

Core Machine (Operating system/System info/Roon build number)

NUC/i7BNB
Windows 10 Pro,Version 20H2
Roon 1.8 (Build 756)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Core on wired network. Internet is working fine from core machine (500/500 Mbit)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

N/A

Description Of Issue

After Roon update, my Tidal account was logged out. New Tidal login doesn’t work. Can’t continue the log in process, after I have provided email address and clicked the “Continue” button. Nothing happens. See screenshot
When retrying I get error message “504 Bad Gateway Time-out”
My internet connection is working just fine.

Edit: Cause: Tidal is down.

[Lonek]

NOT after Roon update; TIDAL is down

[cuneyt_Pala (cüneyt Pala)]

I also have the same problem.

[Lonek]

As I said - TIDAL is down

[jaguone]

Ok, Tidal fault What a coincidence

[Kenneth_Thean]

My Tidal is working well directly on my Ipad.

[jaguone]

Not on my Android phone and PC app. I was also logged out from both. Seems to be major problem since we’re getting logged out.

[noris]

Hello @jaguone ,

Are you still seeing this issue or did it resolve itself?