Tidal account not logging in on Roon

Support
1

Core Machine (windows 10/latest of both)

My tidal account in Roon stopped working. I am able to login to Tidal on iPad and iPhone. But Roon stopped working and is not taking my userid and password.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

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Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/ect.)

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Description Of Issue

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2

Always worth re booting the Roon Core.

4

Hello @Paula_Dickerson,

Apologies for the delay in getting back to your here, are you still experiencing this issue? Have you tried rebooting your core and perhaps logging out and back into TIDAL? Are you able to use TIDAL’s web player (listen.tidal.com) without issue?

Thanks,
Noris

5

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