Tidal Account Sign In [Resolved - Reboot]

Support
3

Hi @Clarence_Vann ---- Thank you for the report and sharing your feedback with us!

Moving forward, I would recommend the following (in this order):

  1. Try power cycling the device hosting your Roon core

  2. Try deleting your TIDAL cache.

If either of those tips do not yield a positive result:

  1. With the application not running … would you mind going into the database on your Core and deleting this file:

Database/Registry/Core/tidal_account

If you are unable to locate the ‘tidal_account’ file:

  1. Confirm that your TIDAL account is still active, as suggested here.

-Eric