Hi @WiWavelength ----- Thank you for the report and my apologies for the inconveience. In order to accurately assess the situation, I’d like to gather the following information from you. Please see below. Thanks!
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Can you please describe in detail, as seen here, your current setup.
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May I also ask you to please describe your network configuration as well. How are your device communicating (WiFi, Ethernet, both)? What equipment is being used (routers, repeaters , extenders, powerline adaptors)?
The more specific and detailed you can be, the better 
Thanks!
-Eric