Tidal Album Tracks Unavailable via Roon

Ian_McGregor · August 9, 2018, 1:07pm

I have recently added two Peter Gabriel Albums SO and US from Tidal but the tracks are marked as unavailable in Roon. can you please advise?

dylan · August 9, 2018, 1:29pm

Thanks for sharing your report with us, @Ian_McGregor!

Are you able to play these albums directly in TIDAL? I did a search for them in the TIDAL application and it appears as though these albums may not be available for streaming at this time.

Thanks,
Dylan

Ian_McGregor · August 9, 2018, 1:40pm

Yes, no problem.

Ian_McGregor · August 9, 2018, 1:46pm

Just played SO on my iPhone.

dylan · August 9, 2018, 1:49pm

Thanks for confirming, @Ian_McGregor!

Can you confirm what type of TIDAL subscription you have and what region the account is in?

Thanks,
Dylan

Ian_McGregor · August 9, 2018, 1:50pm

I have a premium account with Tidal and am in the UK.

Ian_McGregor · August 15, 2018, 2:50pm

Have you had any progress on this situation as these albums still have their tracks as unavailable in Roon?

Ian_McGregor · August 28, 2018, 2:33pm

Just to say that bith these albums are now available through Roon so thank you for that.

dylan · August 28, 2018, 2:34pm

Hey @Ian_McGregor,

I’m glad these are showing as available for you now. If you have any other questions always feel free to reach out!

-Dylan

system · August 30, 2018, 2:34am

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