This is a community site, so expect community members to offer help. Also, if you would like Roon support to see your message make sure you post to the correct category.
Getting ill-tempered with those who are trying to help is unnecessary. Nonetheless, a few things to note …
- There is a delay which is mostly on TIDAL’s side (as already stated)
- If you favourite from within the TIDAL app the release usually appears in an hour or so
- It’s a holiday in the US and support is likely to be slower over this period
For the avoidance of doubt, I’m also a regular community member.