Tidal and Qobuz content inaccessible

MacBook Pro core linked to Matrix Audio Element X via wifi through a BT router

I am subscribed to Tidal and Qobuz and both are showing as signed in within Roon. However I cannot access any music from them, only music from a NAS with my own library. For example I tried to listed to Nik Kershaw These Little Things and it is not visible. I can find it in Qobuz and Tidal’s own apps, but not via Roon. It worked fine yesterday, today I cannot get music from either through Roon.

I’ve have restored Roon and my Matrix and its the same.

All help welcomed please


Hi @Simon_Barnes,

Is there any change in behavior if you reboot Roon or try to log out and back into TIDAL/Qobuz via the Roon Settings -> Services tab?

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