Tidal and Qobuz media loading slowly on Roon (ref#9BVEFT)

What’s happening?

· Something else

How can we help?

· I am experiencing freezes or crashes

Describe the issue

In the last few days I'm keep getting the following message "Tidal media is loading slowly. This may indicate a networking or connectivity problem." I get the same message with Qobuz. I have fiber 1gb internet and there is not issue with my internet. My core is MacBook Pro 16" 2019 connected via Ethernet. I never had this probably with my current setup. I did reset my router, MacBook. Did not help.

Describe your network setup

MacBook Pro 16" 2019 as Core. Fiber Internet 1GB Bell Canada. Connected via Ethernet to MacBook. Using RooExtned as streamer.

Hi @Mehdi_Marashi,
Thanks for writing to let us know about this issue. When you get these error messages do you have any issues with playback? Also do you have any network switches between your Roon server and router?

Thanks for your reply. I did another full reset of my router and also updated my Mac OS to Sequoia and now my problem is solved. I don’t know which action solved my issue but I’m good thanks.

Great! I’m glad Roon is working for you again.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.