Tidal and Roon Issues

Is this your experience for all TIDAL recordings or a select few?

Also, please share a little more detail about your setup. Thanks.

Additional Details

For some issues, additional details may help us resolve the issue more quickly.

If your issue is related to network connectivity , only happens with certain files or Tidal content , or only happens when you play through certain outputs (like only on your DAC, or AppleTV), make sure to provide the relevant information below.

This will ensure that Roon Support can help resolve your issue as quickly as possible.

Describe Your Network
(if you’re having an issue that involves networked components)

If your issue is related to your network, let us know the basics of your network. If your system includes networked storage or audio zones, or Roon running as a remote, be sure to include:

  • What router are you using? When did you last update the firmware?
  • Is there any other networking hardware involved?
  • Is everything wired, wireless, or is there a mix of wired and wireless gear?