I can’t login to Tidal anymore. I got the error message “Bad user name or password”. If I use the same user name and password on the Tidal internet site I am able to login. Tidale is running on a synology server and the client ie windows 10.
Hi @Ole_Nielsen ---- Thank you for the report and sharing your feedback with us!
Moving forward, I would recommend the following (in this order):
-
Try power cycling the device hosting your Roon core
-
Try deleting your TIDAL cache.
If either of those tips do not yield a positive result…
- With the application not running … would you mind going into the database on your Core and deleting this file:
Database/Registry/Core/tidal_account
If you are unable to locate the ‘tidal_account’ file:
- Confirm that your TIDAL account is still active, as suggested here.
-Eric
I did restart of my NAS (core server) and now I am able to login. Thank you for your help.
Ole
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