Tidal connectivity issues in Roon (ref#SI3LOC)

Support
1

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Tidal problem with connection

Describe your network setup

Не могу авторизировать Tidal через Roon. Прошу исправить провлему. Спасибо

Translation
I can’t authorise Tidal via Roon. Please fix the problem. Thank you

2

Hi @aiv1962,
Thanks for reaching out to us about this issue. Please try the below steps to clear your Roon cache.

  • Exit out of Roon
  • Find and open your Roon database
  • Navigate to Roon/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Try restarting Roon and try logging into Tidal again.
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