Yes. It is only Tidal as that is the only service I have hooked up.
I would add that it isn’t just my playlists but also my tracks. So, tracks I have liked/starred in Tidal, which used to come into “my tracks” on Roon are not. I am missing like 150 songs from 2023 alone (only 1 in my list of tracks with “date added” of year 2023). Missing some from others years older and newer as well.
Worth mentioning is this is after a test on 2.52 (build 1538) Production
Hello, I have just updated to Roon version 2.51 build 1533. This has resulted in me losing about half or more of my Tidal tracks. There does not seem to be an obvious reason why some are there and some aren’t. Many recent ones I added are missing, but not all. These aren’t new releases.
If I look in the Library Maintenance section of settings, it shows 1210 deleted files deleted via Roon that I did not delete. All of my playlist is still in Tidal if I go directly into the Tidal app.
The latest update from earlier today is 2.52 (build 1538).
ok. still very buggy after the update too. Removed tracks appear again, improve quality don’t update playlists, etc. you’re having a big issues with Tidal API…, its been more than a month where all the updates on playlists are useless, a complete waste of time and money.
Me and probably I speak for many just want it to work fine and in easy ways, can’t you just be more like Foobar, don’t you miss how easy it was to organize music and move things around?
The latest update hasn’t solved this issue either.
I have lost about 4500. I’m not even sure what I lost, which is the worst part.
I was unaware of this issue until I upgraded to the newest version earlier today. Now a large portion of my Tidal collection has disappeared in Roon, and I found my way to this thread trying to figure out what happened……
What a mess! It looks like the community waited well over a month for a fix release that didn’t work.
Need to get on top of this Roon support. Without working Tidal integration your product is seriously compromised.
Highly disappointing.
Long wait for a fix, version 2.52 (Build 1538) - No Improvements.
Roon is now paperweight. So frustrating.
I don’t seem to have lost anything with 2.52, but Tidal playlists still not syncing to Roon.
I tried:
Back to the drawing board, team.
After the update, things are worst. In my case, before the update the playlist issue had been solved, that is to say, I was able to add songs to the playlists via Roon and having impact on Tidal, and vice versa. Now it is only working from Tidal. If I add songs via Roon, they dissapear. If I delete songs via Roon, they reappear. So now I am as I was one month ago.
Remove duplicates option not working. Songs dissapear and after 10 seconds reappear.
New user here and I’m having the same Tidal issues as others. I have about 1500 songs in my Tidal list but only 179 showing up in Roon. Looks like there isn’t a fix yet?
Hi @lmgc,
Thanks for letting us know about the Qobuz test and for trying out the troubleshooting steps. You are welcome to join the Early access program if you wish. You can read this article to find out more. We’ll continue investigating your sync issue and let you know when we know more.
After software update, the connection to Tidal remains broken. Less than half of the 4700 songs I have added to my collection in Tidal show up in the list of tracks, albums, and artists in Roon. Even tried a complete reinstall of Roon Server. Extremely frustrating. Paying for an almost useless service.
Thank you Daniel. I was able to access the Early access version through this link. Unfortunately in the current version there is still the problem of synchronization with Tidal. I hope you can fix it soon. Thank you very much for your help.
I have just experienced the same issue. I had no problem syncing with Tidal until yesterday when I updated to build 1538. I use Roon everyday and always update as soon as I get a notification. So for some reason I have not had the problem all during this period that other people have had the issue.
Now even if I do a restore to backups prior to yesterday I lose the tracks. It starts off after the restore with all the tracks and then after a few seconds you can see them slowly dropping off. Always losing the same same number of Tidal tracks.
· Other
· I'm having trouble adding music to my library
· Other
Roon has stopped updating its tracks from my Tidal collection. The last updated track was added a month ago. I've synced the service, logged in and out, and rebooted my Mac, but it is still not updating.
Macbook Pro 2023 M3 Max, Eero router, Verizon Fios
Hi @Brett_Kitt,
Thank you for your post. The team is aware of the issue and actively investigating. The most recent Roon update contained a partial fix for this issue but many users are still reporting synchronization issues with Tidal and Roon.
We’ll merge your thread, along with any new reports, into the main tracking thread where you can receive updates from our team. We’ll comment again as soon as we have additional information to share from Development. Thanks!
After the latest Roon update on my ROCK server I experience issues with Tidal sync. Tried every single method from every forum I red to solve the issue but no luck. Hope the fix is around the corner as I see more and more people are in the same boat.
Hello @lmgc,
Apologies for the inconvenience. The fix was deployed in the latest release, but it seems that it does not fully address the issues with Tidal synchronization. Our team is actively investigating the root cause and working on a resolution.
You can track the progress in the following thread.