Tidal doesn't play

Support
5

Hi @Isiah_Lau,

Thanks for confirming that info. A few follow up questions:

  • What is your network setup like? Can you let me know the model/manufacturer of your Router, any switches, range extenders, powerline adapters, ect?

  • Does rebooting the Core and Networking gear change anything with regards to the issue?

  • Is local library content playing as expected?

  • Do you have Open VSwitch by any chance turned on in the synology? (Lost my KEF LS 50 wireless connection [Solved - Synology had "Enable Open Vswitch" turned on])

  • If you temporarily host the Roon Core on the iMac instead of using it just as a Remote, do you experience the same issue?

Thanks,
Noris