Tidal error 'This track is not currently available'

Support
1

Core Machine (Operating system/System info/Roon build number)

NUC Windows/1.8 Build 764

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Netgear Switch, Cat6 Ethernet

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

PS Audio DAC

Description Of Issue

I trialed Tidal with Roon. Now taken out a ‘proper’ subscription, logged in with the new credentials - I can see Tidal content in Roon but when I hit ‘play’ I get the message, ‘This track is currently not available’ no matter what track is selected. ‘Too many failures stopping playback.’

2

Try logging out of Tidal then restart your NUC and login to Tidal again.

3

Thanks but nope. Still getting the same message

4

Thanks guys - I went back to Tidal & reset password & all good now. Sorry to be a bother!

5

Hi Steven, glad to see you’re up and running. It was no bother at all.

6

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