Core Machine (Operating system/System info/Roon build number)
Roon Nucleus+ 4TB SSD
OS 1.0 (build 186), Server 1.7 (build 528)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
All devices are on the same network.
Netgear Cable Modem (Cox Gigablast up to 1Gb/s)
Apple Airport Time Capsule (latest FW)
Peakedge SE26 24 port GigE Switch
Netgear 16 port GigE Switch
Linksys 4 port GigE Switch
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Endpoints
Devialet D250 PRO v.13.1
Meridian: 218 (3u), MS600, Control 15 (2u)
AppleTV 4K (2u)
Airport Express (2u)
iMac 5K
Other Devices
Meridian Core on QNAP
Crestron Pro2 Controller
Crestron CNX-PAD8 (Audio Matrix Switch)
Crestron MT-MC2W Controller
Description Of Issue
Tidal having problems again since yesterday Aug 11. I’m getting the red box error message
check network connection
This happens every time I go to the Tidal page on Roon or start up with the Overview page. No changes to the network, & other components & Sooloos are working fine.
The library won’t sync with Tidal and have trouble streaming from Tidal, tracks stopped or became “unavailable”, while same tracks play fine on Tidal App & stream with Meridian Sooloos. This time the problem seems worse as re-installing the OS, rebooting the Nucleus+ Roon Core and restating Roon Server multiple times didn’t solve the problem.
I don’t think it’s related to my network since Tidal App (Mac and iOS) and Meridian Sooloos have no issues.