Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
bluesound node 2i
Description Of Issue
every time I try to use my bluesound node 2i i get a message that tidal is loading slowly and it skips tracks. However, I can use tidal directly with no issues. Very frustrating. I appreciate there appear to be other people raising the same issue but I couldnt see a resolution yet…is that the case?
Hi Noris. I’ve logged out of Tidal and back in and the issue has occurred 3 or 4 times in the last hour of playing music. This might be an improvement but still not good. I’ve never had an issue playing through the system output - only when trying to play through the node 2i or when I have them both grouped into 1 zone. I’m afraid I cant connect directly via ethernet…too far. With regards to networking equipment, I’ve attached a couple of images of the router. Hopefully this gives you what you need…apologies I’m not too techy:)
Can you clarify which of the Ethernet connections are too far to plug in? Is it the iMac or Node or both? If you can try plugging in at least one of them via Ethernet you might see some improvements here.
Do you have the lastest firmware installed? You can check via the BluOS app on iOS or Android.
Does local content play back as expected? If you don’t have any local content you can download samples from 2L Test Bench (right-click on the file size -> save as).
Hi Noris. The Node is connected via ethernet but the imac is not. The latest firmware is installed on the node. My local content plays fine. For the last hour its been playing across the imac & node as a grouped zone with no skipped files. Thanks