Tidal log in failing

Support
1

Roon Core Machine

Mac OS 12.5
2019 Mac 3.7 GHz 6-Core Intel Core i5
40 GB Ram

Networking Gear & Setup Details

Ethernet

Connected Audio Devices

Number of Tracks in Library

Description of Issue

For first time I am having problem with Tidal not connecting. I got error message, made sure my Tidal account was working and updated, logged out and in on Roon, got message in Tidal that Tidal and Roon had connected, but when going back to Roon found that this had not happened. I tried to do the same from iOS device, and got the same result. Please advise. #support

2

Actually Roon Core machine is sonicTransporter i5 (Gen 3) - 1TB SSD Storage

3

I rebooted sonicTransporter. Problem resolved. Should have done that first! Often the cure for a problem on any device.

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