TIDAL login difficulty

I am having the exact same issue for the past 3 weeks. I’m mostly playing via Roon and Tidal in the weekends and the past 3 weekends going to my overview page or Tidal views it just spins forever. The only workaround is to logout in Tidal, Close and Open Roon app, Logon in Tidal (twice since the 1st does not do the trick), Close and Open Roon app and then after a minute it works again for a few days. Very cumbersome and I don’t understand why this no longer works since it’s basic functionality that worked ok for over 2 years.

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What’s being done about this problem since it’s still occurring? My guess is the Tidal access token gets expired after X days of non-use since in my case I only tend to use it every 7 to 8 days.

Having the same issues, occurs every time i try and use TIDAL.
Are there any logs we can gather to help push this issue forwards ?

Edit: I feel like it starting happening when I update core to 1.7 (build 528)

Hello @Schani_Cockx,

We’ve recently released build 536 which made some improvements to the TIDAL login process. Could you give that a try once you’re running the latest build?

Also, so we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Hi @nuwriy

Can’t comment for @Schani_Cockx but the update to 536 has fixed the issue for me.
Thanks to you and the team.


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