Tidal login endless loop

Support
1

Hey.

Great software.
I bought a license recently but got an endless loop on login and can’t use Roon.

System:

  • windows 10 Pro 64bit.

Tried:

  • restarting windows
  • renaming roon folder + reinstalling roon
  • looked through other endless loop issues in this forum, but none of them were helpful.

Here’s the relevant part of the log (after that it keeps repeating raatserver runner process indefinitely):

10/11 16:39:32 Trace: [broker/accounts] Data updated. AccountStatus=LoggedIn MachineStatus=Indeterminate UserId=999999999999999999999
10/11 16:39:32 Critical: scx: in OnExit: System.NullReferenceException: Object reference not set to an instance of an object.
   at Sooloos.Broker.Music.Library.EndMutation()
   at Sooloos.Broker.Music.Module.ev_exit()
   at Sooloos.SynchronizationContextThread.OnExit()
10/11 16:39:33 Info: [raatserver] [runner] Status: Started
10/11 16:39:33 Info: [stats] 5299mb Virtual, 167mb Physical, 24mb Managed, 1370 Handles, 66 Threads
10/11 16:39:41 Warn: exception starting raatserver: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:9004
   at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)
   at Sooloos.RAATServer.ConnectOrStartAndWaitForExit(String path, String args, Action`1 status, ChildProcess& p)
10/11 16:39:41 Trace: Successful POST response from https://push.roonlabs.com/push/1/connect
10/11 16:39:41 Trace: [push] connecting to 34.75.62.23:9200
10/11 16:39:43 Info: [raatserver] [runner] Start or Connect...
10/11 16:39:43 Info: [raatserver] [runner] Start or Connect... C:\Users\MeMeMe\AppData\Local\Roon\Application\RAATServer.exe
10/11 16:39:43 Info: ConnectOrStartAndWaitForExit RAATServer, path: C:\Users\MeMeMe\AppData\Local\Roon\Application\RAATServer.exe
10/11 16:39:45 Info: [raatserver] [runner] Status: Started
10/11 16:39:48 Info: [stats] 5299mb Virtual, 167mb Physical, 24mb Managed, 1365 Handles, 66 Threads
10/11 16:39:53 Warn: exception starting raatserver: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:9004
   at System.Net.Sockets.TcpClient..ctor(String hostname, Int32 port)
   at Sooloos.RAATServer.ConnectOrStartAndWaitForExit(String path, String args, Action`1 status, ChildProcess& p)

Any help appreciated. :slight_smile:

2

So it fixed by itself.
Guessing it was some temporary server problem.

4

Hello @Yauheni_Prakopchyk, did you log out and back in to resolve the issue? Also, glad things are working again, let me know if the issue returns.

5

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