What is the operating system of your Roon Server host machine?
· Prebuilt Branded Roon Server (SonicTransporter, Innous, Merging...)
What kind of device are you using to perform the login?
· Windows
Where are you trying to login?
· I can't log into TIDAL or KKBox
Have you been redirected to the Tidal/KKBOX login page in your browser?
· Yes
Please try clearing the browser cache and cookies for the [l](https://account.roon.app/)ogin page where you have been redirected
· No, the issue remains the same
Content / Popup Blockers
· No, the issue remains the same
Temporarily try to use a different browser
· No, the issue remains the same
Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.
· No, the issue remains the same
Different device
· I am able to switch to the diffrent device
Are you still facing the issue on the different device
· No, the issue remains the same
Record the timestamp
· multiple attempts between 8:45am and 9:02am AEST
Describe the issue
Tidal on Roon not logged in...goes through log-in process successfully at Tidal but won't recognise it on Roon. Tried to 3 different devices (2 Windows and 1 Android) with no luck
Describe your network setup
Antipodes Audio CX and EX, wired to router. ISP is Lightning Broadband, TP-Link modem
