Hi @Newbits ----- Thank you for the PM and sharing your feedback with us. Typically we handle any support related questions on the “support” thread so other users have access to any advice or troubleshooting tips that may prove to be useful for them as well. Would you mind if I made your PM a public thread and we can go from there?
Moving forward, I would recommend the following (in this order):
-
Try power cycling the device hosting your Roon core
-
Try deleting your TIDAL cache.
If either of those tips do not yield a positive result…
- With the application not running … would you mind going into the database on your Core and deleting this file:
Database/Registry/Core/tidal_account
If you are unable to locate the ‘tidal_account’ file:
- Confirm that your TIDAL account is still active, as suggested here.
-Eric