Tidal Login Issue (ref#AD0E89)

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into TIDAL / Qobuz / KKBox

Describe the issue

TIDAL login failures occur at certain times every day and must be manually re-logged in.

Describe your network setup

The ASUS TX AX-6000 model is in use.

If you’re China based there are lots of threads about this topic in the support section. It’s a geographical issue

2 Likes

Hi @KSY95,

Thanks for taking the time to write in! Unfortunately, based on your status, and if no upstream services are reliable, you may need to try a different proxy service or VPN. Roon however isn’t equipped to provide guidance on how to bypass state firewall restrictions, but users have gathered useful anecdotes in threads like this: Is Roon banned in China?

I hope this may help.

1 Like

I live in Korea. Other Korean community sites say this has not happened, but I think there is another problem.

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