Prior to two days ago, Tidal worked without any problem. Also, there have been no hardware, software, or firmware/software updates taken during this time (i.e. unlikely to be a system change).
Currently, I can successfully use tidal via a browser, and in roon, tidal shows as logged in.
When I attempt to play a track from tidal in roon, I get infinite sweeping of the progress bar, bu the track never starts.
This doesn’t appear to be track specific as it is happening with any album/track I attempt to access.
Is anyone aware of known conditions under which this happens?
Thanks
Update: this turned out to be unreliable connectivity with our ISP.
I would post in the support category and fill in the support template.
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.
