Hi Rebeka. I have the same problem with my Chord Hugo 2+2Go.
My Roon Core is an Audiostore Prestige 3 that is connected to my router via ethernet.
I keep getting intermittent “Tidal media is loading slowly” issues. Please advise?
Hi Rebeka. I have the same problem with my Chord Hugo 2+2Go.
My Roon Core is an Audiostore Prestige 3 that is connected to my router via ethernet.
I keep getting intermittent “Tidal media is loading slowly” issues. Please advise?
Hey @Nick_Yanakiev,
Thanks for sharing this with us - we’d love to help.
To start, could you please use this post as a guide to share information about your setup?
Sure! Another data point worth mentioning: my Astell&Kern SP2000 works wonderfully well on the same network.
Audiostore Prestige 3; Core i5; 8GB RAM; 1TB SSD;
Roon build: 1.8, 831 stable
iPhone 12 Pro Roon build: 1.8, 831 stable
ASUS RT-AX88U connected to Core via Ethernet
Endpoint 1: Sonore Optical Rendu+Optical module Delux connected to router via Ethernet
Endpoint 2: Chord 2Go+2Yu via Ethernet
Endpoint 3: Chord Hugo 2+2Go via 2.4 Ghz Wifi
Endpoint 4: Astell&Kern SP2000 via 2.4/5Ghz Wifi
Audio devices in use
Chord Hugo 2, Chord DAVE+Chord Mscaler
Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)
315GB of data on the Roon core (10882 tracks); use Tidal and Qobuz 99% of the time
I’m grateful for the detailed and organized way you’ve shared this information
You mentioned that this behavior happens only when streaming to your Chord Hugo 2+2go. One additional question: if you play local files to this zone, does the stream stop at all?
Can you temporarily use a wired connection between the Chord Hugo 2+2go and stream from TIDAL? What happens?
Hi there,
An interesting discovery from today is that playback has been mostly uninterrupted with both Tidal and Qobuz content.
I changed a few settings on the ASUS router front end just in case.
There was no problem at all yesterday, while connected via ethernet. It was all limited to Wi-Fi.
Chord are exchanging the 2Go for a new one next week so it will be interesting to see if that makes a difference.
Hey @Nick_Yanakiev,
I am so sorry that it took me this long to see your reply… .
I am hopeful that things have improved since your last post. If you can, could you please let us know how’s playback nowadays and if a new Chord device made a change
Hi @beka ,
I am yet to receive it. However, I am less than impressed that it has taken you 15 days to get back to me.
However, I sincerely hope that any further posts of mine (or of other people with this issue) will not go unanswered/ignored.
Thanks for the update, @Nick_Yanakiev, definitely let us know if things are better once it comes in!
Thanks Dylan, will do.