Tidal Music/songs are stopping half way and moving to the next song

[Richard_Tywoniak]

Roon Core Machine

Sonic Transporter i5
RAM: 8GB DDR4
192.168.50.19
Roon Version (latest) 1.8

Networking Gear & Setup Details

Ethernet Hard Wired (Bluesound Node 2i)
Wifi (Bluesound Flex)
Spectrum Network Cable Modem
Orbi RBR 50 Router
Network speed test Download (112 Mbps) Upload (11 Mbps) Ping (0ms)

Connected Audio Devices

Bluesound Node2i (Version 1)
Bluesound Flex (Wifi)

Number of Tracks in Library

8723 Tracks (Tidal)

Description of Issue

On an intermittent basis when I am listening to Tidal through Roon interface the song will stop in the middle and go to the next track. I will play the exact same album using my Bluesound app with no problem.

[beka]

Hey @Richard_Tywoniak,

Thanks so much for taking a moment to describe your setup and share the issue you ran into. We’re sorry about the trouble and we’d love to help.

As a very first step, could you please make sure that IGMP Proxying is disabled on your Orbi Router?

Next, does this behavior happen to all your endpoints, or just one? Could you please temporarily, lower the streaming quality in Settings → Services → TIDAL? Does that help?

[Richard_Tywoniak]

It may have been tied to the Bluesound flex which are not hardwired. I reinstalled them on Bluesound and the problem went away.

[PixelPopper]

There us something strange happening as i have had the same problems with Qobuz & radio streaming services for the last 24 hours.