· Other
· None of the above
· Other
The "new albums" section of Tidal is no longer updating in Roon. The same albums have been in place since around Jan 2025. New tracks do not appear to be updating either.
None of this should be relevant, this is a Tidal issue
I have the same issue with the “New Albums” section and the playlists are also not updated anymore.
Hello @umami,
Thank you for reaching Roon support.
Have you tried to log out and log back in again to the Tidal account from your Roon application and check the behaviour again?
@Frank_Wagner issue wit the playlists is under the investigation of the R&D team and you can track the progress here
No, the result is the same after logout and login back again.
The new albums section are still from January 2025.
Es gibt keinen Unterschied. Das Ergebnis ist nach dem Abmelden und erneuten Anmelden dasselbe. Wie viele Wochen möchte sich der unfähige Roon Support noch mit diesem Problem beschäftigen ohne es zu lösen.
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There is no difference. The result is the same after logging out and logging in again. How many more weeks does the incompetent Roon support want to deal with this problem without solving it?
Hi @Volkmar_Haupl,
We’re sorry you’re upset, and we’re very sorry that this bug is affecting your Rune experience. At this stage, the issue with synchronization with Tidal is being looked into by the development team, unfortunately, support is very limited in its ability to help in this case. More relevant information, as I have already indicated, you can get in the following thread
Can confirm, logging in/out does not solve the issue. I can also confirm that when accessing my Tidal account directly, everything is working normally. This appears to be Roon-side only.
Hello @umami
We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.
You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.
3 months for a bugfix in one of the key features tries our patience a lot.
I don’t know if you would be as patient if I didn’t pay my bill for 3 months.
@vadim Thanks for the response and update. Clearly, it’s been frustrating for a lot of people, so hopefully there’s a workable solution coming. Please share any updates on your progress if possible. Simply knowing what’s going on helps alleviate that frustration when things aren’t working. Cheers.
Your frustration is certainly warranted! It’s difficult not being able to access new releases with normal ease. I wanted to let you know before the weekend hits that our team has identified the issue, and so it won’t be long at all before the fix gets pushed to a Production update.
Thank you for your patience in the meantime!
Fantastic news. Thanks for the update @Benjamin.
Great! Thanks!
Roon is awsome!
Hello,
release notesPlease keep an eye on our and let us know if the issue persists after the upcoming updates.
Your feedback is greatly appreciated.
Hi there! I don’t see my custom playlists from Tidal being updated in Roon. Tried log out and in and latest versions are updated. Any ideas to what is wrong?
@vadim I just installed the latest update today (v2.52 build 1538). No apparent changes in New Albums for the electronic category in Tidal. Same thing with the dance category. All other categories appear to be current to June 6, 2025. I also logged out and back into Tidal and the issue persists.
The Dance and Electronic genres have not been updated for so so long. It’s a bit frustrating
Thanks for the update! Our team is aware that the recent update didn’t push a proper fix, you have my apologies about that!
We’ve since created a tracking thread for this issue, you can head here for any and all future updates to this issue: https://community.roonlabs.com/t/tidal-playlists-not-synchronizing-in-roon-ticket-in/298342/127
Since we have a tracking thread dedicated to this Tidal sync issue, I’ll go ahead and close this one for now. Thank you for your continued patience! 
