Tidal (nor Qobuz) not playing on newly set-up SonicTransporter

Audio Gear Talk Small Green Computer
1

So I have a SonicTransporter setup for Roon restored from my backup dtatbease. Local playing all works fine.

However Tidal and Qobuz don’t play, I have full access but when play is pressed a little blue line just goes across and back to indicate loading that never loads. No error message just “loading”.
I logged out and back into both Tidal and Qobuz to no effect.

2 other Roon cores work perfectly on the same network, one ROCK, one Windows.

What’s the secret sauce to get Roon. ST and Tidal to play ball?

.sjb

2

You’ve probably done the obvious but have you tried rebooting the ST?

3

Thanks but yes, I have, always good to ask though!

.sjb

4

I know that Tidal has restrictions in using more clients at the same time with one account. It’s 1 online and 2 offline. You might be logged on on more than three?

Maybe similar situation with Qobuz but don’t know exactly.

5

That indeed was issue, thank you very much.

.sjb :smile: