Core Machine (Operating system/System info/Roon build number)
ROCK build 175
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Combination of MESH wifi and powerline adapters. Local music stored on separate NAS drive (ethernet via powerline)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
2x Squeezebox touches (via wifi), iPad (wifi), PC (powerlines/ethernet) Meridian 818v3 ( ethernet/powerline)
Description Of Issue
I have used Roon and Tidal for a couple of years and have not had any problem.
Over the past 24 hours, I have not been able to play any Tidal music, but local music is playing. When trying to play any Tidal music, there is a delay and then 1-2 seconds plays, and then another it comes and goes for a short while and then skips the track and then stops playing. The track (and picture) appears on the screen on the squeezebox. This is also the case for the Meridian (connected via a powerline).
Playing local music at high definition plays normally with no drop outs.
Playing Tidal on my phone (connected to my home wifi) plays normally.
Speedtest on my broadband is download speed of 37, upload speed of 5 and latency of 23.
I have logged out and then back in to Tidal.
I have deleted the cache on Rock.
I have rebooted the Rock and restarted the server.
The same problem continues.
Is there anything else I can do? It has been working well for a long time, and I am unsure why it has stopped.
Thanks,
Jason.