Dear Eric,
Thanks for a prompt reply. I could not see the link in @Rugby 's post. But, i get what you need.
Roon Server on Windows 10 Creators Edition Laptop (HP) on Wifi (not Ethernet)
- DAC: Mojo
- Roon Bridge on Allo USBridge on Dietpi Ver 156
- Allo USBridge on Wifi or Ethernet (tried both)
- Roon Remote app on Iphone 7 (iOS 10) on Wifi
- Squeezebox option is off (i can try Ipeng on Iphone which i have used in the past to play via Squeezebox option in Roon, but i haven’t tried it lately).
In this configuration, i can see Tidal albums and select them for playback, but the song doesn’t play. It also takes a long time for Tidal albums to show up.This problem started about 3-4 days back. TIll then, i have not had a problem since i started using Roon a month back in this configuration. Please note that i have recently subscribed to Roon and this is a rude shock (glad i did not buy a lifetime subscription!).
I do not see any error messages. Sometimes, there is a popup that there is a network issues in Tidal playback, but it used to appear earlier too and Tidal just moved to the next song in the playlist. Now, this popup isn’t there most of the time and the song is just stuck at 0.00 on the timer.
I have no problems playing local files on my laptop (stored on hard drive or SD card) with Roon. They play instantly.
Roon on Windows 10 (HP) - Laptop playback - Laptop on Wifi or Ethernet (even direct to modem/router)
- Same problem. It takes a while for Tidal to open and then when i play a song, it selects the song but playback is stuck at 0.00.
- Local files on the hard drive / SD card on laptop play fine.No issues here.
Other Configurations to Playback Tidal (all on Wifi)
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Tidal plays perfectly well on my Iphone iOS Tidal app. I can even Airplay is (through Shairport) to USBridge. No issues there.
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M Connect app connects to Tidal easily and i get playback on my Iphone 7. No issues here too.
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I played Tidal through Chrome browser on my HP Laptop. Again, no issues - playback is fast and good.
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On Android Marshmellow, i used UAPP app and i got Tidal playback without any issues.
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On Android, i also used Bubble UPnP app and again, no issues with Tidal playback.
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On Tidal Desktop app on Windows 10 HP Laptop, i got the same issue. I could select the song/album and when i clicked to play, there was a rotating wheel showing the song was loading, but it got stuck and there was no playback. I tried this on Ethernet too and i got the same problem.
Later today, i will try my Surface Pro 4 Windows10 Enterprise Edition (1607) and see if i can get Roon Server to play on that ( it will mean switching libraries, but all worthy in the spirit of problem solving!).
So, there seems to be some issue with connecting to a Tidal server on Roon and Desktop app. Every other software (iOS app, MConnect app, UAPP, Bubble UPnP) seems to be able to connect and play without an issue.
My internet speed is 40 Mbps. I’m based out of India and using a Hongkong subscription for Tidal. Since Roon is not working, i am not using Shairport to play Tidal from my phone to my audio system… Its free and still works!
Could it be a firewall issue? I did change some settings, but it is strange that only playback is impacted - i can still open all Tidal albums and playlists.
Hope you can figure out why Roon is struggling to connect to the Tidal servers.
Regards,
Gurpreet