TIDAL not working on Roon Core

Support
1

Hello Roon,

Suddenly TIDAL playback does not work on my ROCK CORE (NUC8i7BEH 1.7 build 511).

Most of the time the songs does not even playback but sometimes i Can maybe hear 2-4 seconds of 1 song and then the playback stops. i just tried playing a TIDAL playlist and I could hear 1-4 seconds of some songs, then came a long break and suddenly i could hear 2-4 of another song in the playlist. It has happened a couple of times that i could hear 2 minutes of 1 song and then the playback stops again.

Nothing network related has changed in my setup.
Everything works fine when playing Music from my local storage.

3

Hi @Rune_Bjeragger,

So we can better assist you, please describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Is this happening for all endpoints?

Since experiencing this issue have you tried rebooting your Core machine?

4

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