So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
It’s always a good idea to try a reboot when you can’t make a connection, let’s start there.
Hi,
The problem that I described is because I did not do the setup correctly. So once I corrected that, I have no problem, and am getting Tidal superbly through Roon. Have a good day.