Tidal not working without logout/login

Core Machine (Operating system/System info/Roon build number)

Core 1.7 build 528, PC version 1.7 build 528

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

WiFi 5Ghz Linksys EA9500

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Rotel RDD-1580, connected via USB ASIO

Description Of Issue

Tidal doesn’t work a lot of the time when I start Roon up. Trying to play from a Tidal source Roon just spins and never starts playing. Can’t seem to get to the “Tidal” view either. If I sign out of Tidal and back in, this seems to fix it. Seems like an auth token is expiring and can’t be renewed without me signing in again.

Hi @Joe_Coplen,

Our team is testing some changes to our TIDAL login process that we think should help here. We’ll be sure to keep you updated!


2 posts were split to a new topic: TIDAL login difficulty

A post was split to a new topic: TIDAL doesn’t work even after log out and back in

A post was split to a new topic: TIDAL - Problem logging in

A post was split to a new topic: Got logged out of Tiday during playlist