@DILUK_DIAS and @Brian_Breneman — Thank you for the reports and feedback both are very appreciated! @Tim_Rhodes, thank you as well for chiming in and sharing your insight.
If you are still experiencing this behavior with TIDAL I would recommend trying the following (in this order) if you have not already:
-
Try power cycling the device hosting your Roon core
-
Try deleting your TIDAL cache.
- Quit Roon (or RoonServer)
- Find and open your Roon or RoonServer folder
- Locate and delete only the cache folder (Roon/Cache)
- Restart Roon
If either of those tips do not yield a positive result:
- With the application not running … would you mind going into the database on your Core and deleting this file:
Database/Registry/Core/tidal_account
If you are unable to locate the ‘tidal_account’ file:
- Confirm that your TIDAL account is still active, as suggested here.
-Eric