Those experiencing this issue should firstly check that Roon is pointing to their current valid Tidal account. Sometimes the problem turns out to be a trial account which continues to exist at Tidal, but has no access.
If problems persist after such check, then open an individual thread in Support, setting out your setup, and they will investigate.
Well, I spoke too soon. After clearing the cache, it played for a dozen or more tracks. When I later reopened roon and tried again, the same problem occured: track plays for a few seconds then stops with “Tidal media is loading slowly…”, skips to the next track and the same thing happens.
It seems an unusual number of people have experienced this all of a sudden. Some on the AURALiC forum as well.
Then I realised that my credit card linked linked as payment to my Tidal account had expired. I never got a notice from Tidal about this. I‘ve updated payment information in my Tidal account and 10 minutes later Tidal played fine again.
Just as a hint, maybe this is the case for other users here as well.
I meant to follow-up earlier. Two or three days ago, Tidal spontaneously started working again via Roon. I don’t believe it was anything in my setup. My bet is Tidal itself. It has happened the same way several months ago and started again on its own then as well. With no one posting about the problem in the past five days, I suspect it started working for others. True?
I have the same problem. I can no longer connect to Tidal within Roon (Login credentials fail), despite being able to login to Tidal directly, outside Roon. Problem with Roon-Tidal interface? I’m running a Nucleus+ server. Thanks for any help!
I have for some time had the message “Transport: Too many failures. Stopping playback” on Tidal. Tried all solutions like clearing cache and so forth… Remember to check your Tidal account AND add a credit card, even if you have a trial. For me this did the trick and everything works just perfekt!
The best, Ole.
Roon does not sync with TIDAL, newly added albums are not displayed. Albums that have been added to the library are not displayed! a test with Audirivana shows that it works perfectly there. The problem is clearly with Roon!
Since two, three days ago, Tidal is not working. Simply, after pressing play, the song don´t start playing. I´d disconnected the account in Roon, and connected again. Says logged in, but nothing change, don´t play.
I´d restart everything, computer, router and wifi in bridge mode device.
QoBuz works OK.
Very Odd. First time something like this is happening.
I had the same problem reboot everything and it works for awhile. Tonight its even worse 30+ second delay between every tidal track rebooted everything over and over again no improvement Tidal works fine in its own app.