Tidal Option Missing From Roon – Resolved Thanks

[Jonathan_Sugarman]

Roon Core Machine

Mac Pro OS 10.12.6, 32GB RAM

Networking Gear & Setup Details

Wireless Router to Ethernet Cable Direct connection

Connected Audio Devices

USB

Library Size

80,000 tracks

Description of Issue

There is no longer an option in Roon to activate Tidal. I am running the latest update.
I am able to run Tidal outside of Roon.

[Carl]

Hi,

Could you confirm what version of Roon you are running.

Go into Roon’s Settings → Services … there should be an option for Tidal (+Qobuz and Dropbox).
Check on Tidal and make sure you are logged in.

If you don’t see this, can you post a screenshot of that screen.

Also try a Rebooting the Roon Core to see if that helps.

[Jonathan_Sugarman]

Hi Carl,
Your instructions worked. Thanks a bunch. Now I know where to go if this happens again.
Have a great day,
Jonathan