hi kurt im getting all kind of network errors and can’t connect to tidal properly inside roon at all. i only use roon for tidal integration so it is troubling me. i’m seeing my fav marked tidal albums but none of the actual tidal albums. also the tidal section/access inside roon is not working at all. help please, messages saying there was a network error in accessing this album. please check your internet connection. my network is working fine
Tidal Sync / Network errors occurred immediately after I upgraded to Roon version 1.4.
Never had any issues prior.
When accessing Tidal from Roon I’m getting a red error window stating “error loading page, check network connection”
Also if I attempt to open a Tidal album I get the message “There was a network error in accessing this album”
Finally if I try to open up a Tidal Playlist I get the message “Playlist is empty”
I have optical fibre connected directly to my house and all of my other network connections are ok. I’m confident I’ve got no network problems.
This issue for me seems directly related to the 1.4 upgrade unless the issue has just appeared from within Tidal itself and the loading of V1.4 was just a coincidence.
I’m using a Gen 2 Antipodes DX as my server in Australia.
Thanks Andrew for following this up.
I appreciate your quick response.
I forgot to mention the problem doesn’t seem to affect any Tidal albums saved to your own Roon Playlist Library.
I think you may already be aware of this. Hopefully the Roon guys can diagnose the problem.
I understand due to the public holidays this time of year it may take a while to fix.
My local flac files and tidal requests are hosed. Get half a track thru and it forwards to the next, stating slow load and performance problems. Network checks fine. Time for a good old fashion disc spin. CD player still works when it needs to.