What best describes your playback issue?
· Music stops playing unexpectedly
What type of Zone is affected by this problem?
· *Network Zones* are affected.
Is the affected network Zone connected with Ethernet or WiFi?
· Ethernet
Does the issue affect all file formats?
· The issue affects *multiple/all* file formats.
Does the issue happen with local library music, streaming service music, or both?
· *Only streaming* music is affected.
Please select the streaming service(s) with which you're encountering playback problems.
· TIDAL
Have you tried logging out and back in again to your streaming service in Roon Settings?
· Logging out and back in had no impact, the issue remains
What are the make and model of the affected audio device(s) and the connection type?
· Small Green Computer sonic Transporter (Roon core) and Ultra Rendu streamer. USB output to Brooklyn Dac.
Describe the issue
Tidal playlist plays 1st song for about 30 secs, then skips several tracks, the stops with message “Stopped playing. Too many errors.”
Describe your network setup
Small Green Computer server and streamer directly connected to internet.