We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.
You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.
Wir haben dies mit unseren leitenden QA- und Entwicklungsteams besprochen. Das Team untersucht einige Möglichkeiten, und sobald diese Untersuchung abgeschlossen ist, werden wir uns so schnell wie möglich bei Ihnen melden.
Wir entschuldigen uns für die Unannehmlichkeiten und danken Ihnen für Ihre Geduld, während wir dieses schwierige Problem weiter untersuchen. Wir melden uns, sobald wir können.
We appreciate you taking the time to perform that test — we’ve added this information to the investigation ticket. The ticket has now been submitted for developer review, so please note that it may take some time before it is fully evaluated.
At this point, no additional details are required, so we will go ahead and close this thread. If any further questions arise after the developers have completed their review, we will reopen the thread and follow up with you directly.
Thank you once again for your report and for your patience as the ticket moves through our development queue.
Translated with DeepL
Wir danken Ihnen, dass Sie sich die Zeit genommen haben, diesen Test durchzuführen - wir haben diese Information dem Untersuchungsticket hinzugefügt. Das Ticket wurde nun zur Überprüfung durch die Entwickler eingereicht. Bitte beachten Sie, dass es einige Zeit dauern kann, bis es vollständig ausgewertet ist.
Zu diesem Zeitpunkt sind keine weiteren Details erforderlich, daher werden wir diesen Thread schließen. Sollten sich nach der Überprüfung durch die Entwickler weitere Fragen ergeben, werden wir den Thread wieder öffnen und uns direkt mit Ihnen in Verbindung setzen.
Wir danken Ihnen nochmals für Ihren Bericht und für Ihre Geduld, während das Ticket unsere Entwicklungswarteschlange durchläuft.
Hello, I would like to intervene briefly: I have the same problem: My Tidal playlists are no longer synchronized with Roon. However, the synchronization of albums works perfectly from Tidal to Roon. This is a basic function that should be available again as soon as possible. Best regards - GQ
Thank you for reaching out to Roon Support, and welcome to our community!
We appreciate you taking the time to perform that test — we’ve added this information to the investigation ticket. The ticket has now been submitted for developer review, so please note that it may take some time before it is fully evaluated.
At this point, no additional details are required, so we will go ahead and close this thread. If any further questions arise after the developers have completed their review, we will reopen the thread and follow up with you directly.
Thank you once again for your report and for your patience as the ticket moves through our development queue.
Tidal playlist doesn't show all songs in Roon. Adding songs to playlist via Roon works, but the newly added songs are not visible in Roon. They are however visible in Tidal. Tidal logout/login performed with no change. Roon ROCK on NUC.
We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.
You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.
We appreciate you taking the time to perform that test — we’ve added this information to the investigation ticket. The ticket has now been submitted for developer review, so please note that it may take some time before it is fully evaluated.
At this point, no additional details are required, so we will go ahead and close this thread. If any further questions arise after the developers have completed their review, we will reopen the thread and follow up with you directly.
Thank you once again for your report and for your patience as the ticket moves through our development queue.
· Help me sober up Roon so it would start updating the Tidal playlists
Other options
· Other
Describe the issue
My Tidal playlists are just not Syncing. This is an issue for Roon ARC, it's an issue for RoonLabs as well. The suggested improvements in Tidal lists don't happen (well they do, but then the playlist gets re-updated and every improvement gets reverted). I can't rename playlists, I pretty much can't do anything with my Tidal playlists, they're very outdated now. I have Roon Server running on a Windows 11 machine. I only have Tidal and Dropbox services connected. When I click Sync Now on the Tidal service, it updates the time it synced, but the playlists remain outdated.
Describe your network setup
https://mikrotik.com/product/hap_ax2 this is my router. And I have some of these setup around the house - "TP-LINK 5-Port " - for connecting multiple devices directly.
We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.
You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.
We appreciate you taking the time to perform that test — we’ve added this information to the investigation ticket. The ticket has now been submitted for developer review, so please note that it may take some time before it is fully evaluated.
At this point, no additional details are required, so we will go ahead and close this thread. If any further questions arise after the developers have completed their review, we will reopen the thread and follow up with you directly.
Thank you once again for your report and for your patience as the ticket moves through our development queue.
Thank you for reaching out to Roon Support. I’ve merged your report into the main thread where this issue is currently under investigation by our R&D team.
Please stay tuned for updates — we’ll keep you informed as soon as we have more information to share.
I have a Tidal playlist that I created, I add to it in Tidal but it's not Syncing with Roon. I've deleted the service / closed the app and then relaunched and re-added the Tidal service but it's not synced. It's only 8 tracks so not large. It used to work until a week ago.
Describe your network setup
Router is a FritzBox to Eero Pro 6E. Roon Server is running on a Mac Studio M1 Max, 64GB RAM, running Sequoia 15.4.1
Thank you for reaching out to Roon Support, and it’s great to see you back in the community!
I will merge your thread with the ongoing investigation regarding the issues with Tidal playlists. Once the issue is resolved, we will provide updates in that thread.
Thanks for your patience, and please let us know if you have any further questions!
