TIDAL Service Idling

Same problem here in Sweden. Running build 528 on iMac as core and Macbook Pro and iPhone X as Remotes. Tidal Service is idling all the time. If I Edit and logout and then login again it works all right. Every time I try to start Roon from Macbook/iPhone the same thing happens. It has been like this for several weeks now.
Looking forward for any advice on how to fix this.

3 posts were split to a new topic: Roon Service Outage

Hi @Stefan_Nylin,

Welcome to the forum!

Can you please provide some more information regarding your network setup? What is the model/manufacturer of your networking gear?

How often do you see this behavior occur, once a week? Once a day? Are you presented with any error messages in Roon when this behavior occurs?

If you try the following procedure, does this help?

  • Log out of TIDAL in Roon
  • Perform a full reboot of your Core
  • Log back into TIDAL in Roon

Well, of course everything is working now. I’ll come back to you if it comes back tomorrow. I did one thing: I shut down the Sooloos app in my NAS. Maybe that helped…

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Hi @Stefan_Nylin,

Glad to hear that the system is working as expected now, do let me know if the issue re-occurs.

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