FWIW I am experiencing the same issues intermittently and I don’t think it is related to the same ISP constraints as the OP. I am on 500Mb fiber to the house and running a hardwired gig lan to a mac mini running Roon. If I switch over to stream Tidal directly on my phone, I do not experience these issues.
We’re so sorry you’re experiencing this. We’d love to take a closer look at what might be happening in your case.
Would you please use this article as a guide to provide us with more information about your context?
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