Tidal Stuck in Syncing Library (ref#A3XR85)

[Eli_Levi]

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

Tidal is stuck is Syncing Library Now - stop syncing new albums

Describe your network setup

Router - Zyxel EX5401-B1, Fix IP, fiber

[Eli_Levi]

Hi, the server is running on ROCK/NUC
I tried to logout/login to tidal, to restore a DB from an older backup, restartקג the server w/o any success…
the application is slow, I can play/listen to tidal

[benjamin]

Hey @Eli_Levi,

Thanks for writing in! A recent diagnostic report is pointing at your network blocking communication between your ROCK and upstream connections.

Warn: [updatemetadata] neterror in updatemetadata: Result[Status=NetworkError]

How is your ROCK connected to your router? Can you setup a direct ethernet connection and ensure Roon has proper access to any active firewalls / antivirus software? Here’s more info on that:

FAQ: Adding Roon as a Firewall Exception

Do you have any active VPNs in your current setup?

[Eli_Levi]

Thank you for the prompt reply…
Somehow the issue is solved without any changes from my end.
Thanks for sharing
Rgd
Eli