TIDAL Sync issues ever 24hrs

Hi @erizock21,

We’re looking into a few similar reports at the moment, but so we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Was there any behavior if you tried the procedure I mentioned but with the stipulation of deleting the TIDAL cache as well? By this I mean:

  • Log out of TIDAL
  • Exit out of Roon
  • Find and open your Roon database
  • Navigate to Roon/Cache
  • Move the contents of the /Cache folder elsewhere, like your desktop
  • Reboot your Core
  • Try restarting Roon and verify if the issue still occurs
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