Tidal Syncing Issues [Ticket Open]

I have the same issue for a week now and the suggestions here dont help. @support please enable diagnostics on my account and have a look. After i renamed the roon folder into roon_old and logged in with my roon account and my tidal account, roon only synced 116 albums out of 2500 tidal albums and stopped. The Syncing library now text is constant. Never changes. Please help. I need this fixed because now i cant sync anything between tidal and roon. I reverted back to my old roon folder.